Frequently Asked Questions

Frequently Asked Questions

What's included?

All of our trips include:

  • All overnight accommodations
  • Transportation to/from scheduled activities and travels
  • Breakfast each day
  • Dinner the first night with the whole group
  • Park fees, where applicable
  • Included excursion expenses and gratuities
  • Guide
  • State of Unity shirt (you select size and style)

What's not included?

  • Travel Insurance
  • Flights to/from beginning and final destination to your home (we handle everything during the trip)
  • Visas
  • Passport
  • Any meals not listed
  • Souvenirs
  • Optional excursions

What style of accommodations should I expect?

We aren’t a luxury travel company, but we also want you to have an enjoyable experience in all aspects. Expect midlevel accommodations in most cases. Rooftop balconies with water views, pools, and spacious rooms are common. Some trips include tent camping, which may be intimidating if you’ve never done it. In these instances, you are not responsible for carrying or setting up the tent. Think of it as a mobile hotel room with a shared bathroom down an outdoor hallway.

Do I have to share a room?

Great question! Our model is built on shared rooms with separate beds. This helps you grow closer with your fellow travelers as you unpack the days together. However, If you prefer a room to yourself, you’re welcome to pay a little more and we’ll happily accommodate.

Is there a detailed trip itinerary?

Yes! Each trip page outlines day-by-day details, and once booked, additional information is emailed, along with a list of tasks to complete (apply for visas, packing list, etc.). If you’d like more detail than what you see online, please reach out! We’d love to get to know you and answer all your questions.

What if I don't want to do one of the included excursions?

While we hope this isn’t the case, it is a valid question. Our core values are to connect, grow, inspire, and explore, and our excursions are carefully selected to help travelers do just that. Sitting out on an excursion may save you from fear, but it will also prevent you from learning something new about yourself, accomplishing something really cool, and developing a whole new bubble of self-confidence. Not to mention the bonding experience with the rest of the group. We lovingly ask you to please join us. If medical reasons prevent your ability to participate in anything, please let us know prior to booking so we can seek accommodations.

What if I don't speak the language? Will I be lost?

Not at all! English is nearly a universal language and you can almost always find someone who speaks it. All of our excursions include local guides who help translate when necessary. Leading up to the trip, you’ll receive communications from us with common words and phrases that you can practice prior to the trip. At first, it may be overwhelming and uncomfortable, but we promise after a day or two you’ll grasp tricks and traits in the culture of how to communicate and learn your way around. This is such a powerful growth opportunity!

What should I pack?

You can visit our PACKING LIST for more details, and each trip has it’s own list you’ll receive after booking. Whether to use a backpack or roller bag is a good item to address, though! Some places do not have elevators and limited space. If you can, a large backpack with a waist strap is usually best. Then, depending on your trip, a smaller day bag and/or fanny pack/purse comes in handy.

How will I know what to do or where to go?

This will all be outlined on the itinerary, and we will share greater details (hotel name, addresses, etc.) as the departure date gets closer. We do share first and last hotel location with you after you book, so you can plan your arrival and departure accordingly. Once there, we go over the full itinerary during the welcome dinner, and again, there will always be a guide! WiFi is usually available; you can also get a sim card to stay connected even when there isn’t WiFi.

Are payment plans available?

No problem! You can pay in full or installments. A deposit of $450 is required at time of booking, and the full balance paid no less than 60 days prior to trip date.

Will I need a visa?

Maybe! If so, it will be outlined in your trip info email after booking. These expenses are not included and we strongly recommend you apply well in advance to save time when crossing borders.

What if I need to cancel? Do I get a refund?

Hopefully, this doesn’t happen, but life is unpredictable. If you need to cancel, we offer a full refund if canceling more than 3 months prior to trip date. If canceling between 90 and 60 days out, any payments made will be applied in full as credit for future trips, which may be redeemed within 1 year. If you need to cancel within the 60-day window, you will receive a credit less any expenses that have already been incurred.

Have more questions?

Fill out the form below or call/email us and let’s chat!